Key Department Functions:

  • Responsible for adjudicating all claims related to group insurance plans. This includes, life insurance, dependent life insurance, optional life insurance, optional dependent life insurance, accidental death and dismemberment, long term Disability, short term disability and health and dental

Dental Claim Area

Key Functions:

  • Responsible for all dental claims and estimates
  • Provide customer service for all claimants, policyholders, dental offices etc.

Frequent Qualifications Include:

  • Previous customer service experience
  • Strong oral and written communication skills
  • Previous experience in a dental environment (Dental Assistant or Receptionist)

Health Claim Area

Key Functions:

  • Responsible for all health related claims
  • Provide customer service for all claimants, policyholders, dental offices etc.

Frequent Qualifications Include:

  • Previous customer service experience
  • Strong oral and written communication skills
  • Previous experience in a health related environment (Receptionist in a Physician's office or Physiotherapist, or Pharmacy counter assistance)

Disability/Life Claim Area

Key Functions:

  • Responsible for all disability and life related claims, including both long and short term disability, life, dependent life and accidental death and dismemberment claims
  • Responsible for case management on an on-going basis for long and short term disability
  • Provide customer service for all claimants, policyholders, physicians, lawyers etc.

Frequent Qualifications Include:

  • Five years' previous experience adjudicating disability and life claims at a senior level or a degree in a health related field (In particular, kinesiology, nursing or health sciences)
  • Excellent communication skills (verbal and written)
  • Good knowledge of medical terminology